Restitution or in-kind policy?
Do you have a restitutiepolis (restitution policy)? Then you are free to choose which hospital and which specialist you want to go to. If you have an naturapolis (in-kind policy), then you will only receive full reimbursement if you go to a contracted hospital. But it is reassuring to know: In case of an emergency you can go to any hospital. Would you like to make an appointment with a specialist? Then you need a referral from the general practitioner (GP).
Can I always go to the hospital?
Even without health insurance, you can always receive care at the hospital for emergencies. The hospital cannot refuse the care you need. If you don't have insurance, you will have to pay the costs yourself. In theory, this shouldn't happen, because it is compulsory to have health insurance. Do you come from abroad? In that case, it is important that you apply for health insurance within four months of registering in the Netherlands. The registration date is the effective date of the insurance. All medical expenses incurred on or after this date will be reimbursed.
Do I have to pay a deductible/excess?
Medical costs in hospital or ambulance transport to the hospital fall under deductible costs. The deductible in 2021 is €385.